What does it take to really become #1 in your industry — have you ever considered that question? I’ve been studying some of the best in the world to get some ideas and here are a few thoughts for you to consider:
(1) Focus Your Time and Energy
What’s the one goal you get up with everyday as it relates to creating a great company? To be the best, you must put your primary attention in one place.
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(2) Continuous Improvement
Everyday you have to ask yourself how can we do this better? How can we improve how we do what we do so that our customers have a better experience? This will keep you busy and focused for a long time, trust me.
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(3) Thinking Beyond Tomorrow
Small business owners are in a constant state of day to day. This makes it difficult to think and plan beyond tomorrow, but if you don’t your future may not look the way you want it.
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(4) Solving Problems & Understanding Customer Needs
Bottom Line: What problems do you solve and how are you serving your customer’s best interests?
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(5) It’s Everyone’s Job to Produce with Excellence
When you’re a large corporation with a well established brand, it’s easier to get away with sub-par service. Not so when you’re small because the onus is on the whole and not the parts. It’s everyone’s job to deliver, which means excellence should be a staple and standard for how you operate each and every day.
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(6) Majoring in the Basics
Most people put their time into the bigger, grander aspects of business as opposed to the basics, those fundamental things that make a REAL difference.
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(7) Seeing What’s Coming
This is a tricky one because it takes a lot of forethought to
1.) understand trends and
2.) get in front of them.
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(8) Embracing Change
We are in a constantly changing environment so embracing change sounds a lot easier than it actually is, however change is the old and the new constant.
What do you do consistently to be #1?
Biz Practitioner
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